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Whistleblowing Channel

A secure, anonymous and legally compliant whistleblowing channel

Provide your employees, suppliers and partners with a confidential channel for reporting irregularities — in accordance with Law No. 93/2021 and Directive (EU) 2019/1937. Early detection of risks, structured case management and auditable evidence from start to finish.
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True anonymityHosting in the EUComprehensive case management

Case Panel

Last 30 days

Received Reports

14

3 under active investigation

Average Response Time

2 days

Confirmation of receipt required: 7 days

Case Status

Resolved
9
Ongoing
3
Screening
2

Favourite Channel

Web form
70%
Telephone line
30%
Law No. 93/2021: General framework for the protection of whistleblowers
Directive (EU) 2019/1937 on the protection of whistleblowers in the EU
ISO 37002 Whistleblowing Management System
End-to-end encryption: Data protected at rest and in transit
GDPRData hosted and processed in the EU

Why is it necessary?

A legal obligation which, when properly fulfilled, builds trust

More than just complying with the law, a credible whistleblowing channel identifies problems before they turn into crises and demonstrates to staff, customers and regulators that integrity is taken seriously.
50+

Mandatory for companies with 50 or more employees

And for all public bodies, regardless of their size, in accordance with Law No. 93/2021.
EU

In accordance with Directive (EU) 2019/1937

When transposed into Portuguese law, it requires internal and external channels and protection against retaliation.
7d

Tight statutory response deadlines

Acknowledgement of receipt within 7 days and a reasoned response to the complainant within 3 months — the channel’s workflow automatically meets these deadlines.

Why choose this channel?

Designed to protect whistleblowers and managers

True anonymity

Anonymous or named reports, with two-way communication via access codes — without ever revealing the identity of the person making the report.

Structured case management

Screening, categorisation, assignment, deadlines and a chronological history of each report, all in one place.

Full legal compliance

Deadlines, notifications and records in line with Law 93/2021 and Directive (EU) 2019/1937, with audit-ready evidence.

This includes

Everything you need to run the channel

Multi-channel submission

Online form, telephone helpline and in-person assistance, all with the same guarantee of confidentiality.

Encryption and hosting within the EU

Data is encrypted at rest and in transit, and is hosted on infrastructure located in the European Union.

Workflow with deadlines

Automatic alerts to confirm receipt and provide a response to the complainant within the statutory time limits.

Reports and audits

A comprehensive, exportable chronological record for internal and external audits and regulatory inspections.

How it works

From the launch to the first report in just a few weeks

1

Configuration

We have established internal policies, set out the scope of reports and designated those responsible for handling cases.
2

Internal communication

We have informed staff, suppliers and partners about the channel and provided basic training to the teams.
3

Reception and triage

Each report is acknowledged within 7 days and categorised by severity and area.
4

Research

Assigning responsibility to the relevant parties, gathering evidence and communicating with the complainant whilst maintaining their anonymity.
5

Resolution and reporting

Case closed with a reasoned response and records ready for audit.

Frequently Asked Questions

Frequently asked questions about the reporting channel

Who is required to have a reporting channel?

In Portugal, Law No. 93/2021 requires private organisations with 50 or more employees and all public bodies to have an internal reporting channel. Smaller companies may share resources or adopt such a scheme at their own discretion.

Does the channel really guarantee the whistleblower’s anonymity?

Yes. It allows for both anonymous and named reports, with two-way communication via access codes that never reveal the identity of the person making the report.

How long does implementation take?

The technical set-up is typically completed within 1–2 weeks; including internal policies and communication, the total timeframe is around 3–5 weeks.

Request a demonstration

See the reporting channel in action

Please complete the form and a compliance specialist will contact you to arrange a no-obligation demonstration.
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Are you ready to set up a compliant and credible reporting channel?

Talk to our team and find out how to get it up and running in weeks, not months.
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